Contact & support

Questions about scans, Pro monitoring, billing, or connecting your Shopify dev store? We're here to help. We typically reply within 1 business day.

Get in touch

Email
info@rev-watch.com
Self-serve help
Free scan, product tour, and FAQ on the homepage — start a trial anytime online.
Pro customers
Priority inbox — include your account email and store domain for faster help.

What is a Shopify revenue leak?: Silent issues that cost sales without showing up in analytics until later — out-of-stock bestsellers, broken checkout, slow mobile pages, or inventory sync gaps.
How is RevWatch different from Revenue Leak Alerts or RevCure?: App Store tools install inside Shopify admin. RevWatch is an external watchdog — we scan your public storefront daily (plus optional read-only Shopify OAuth for full inventory). You get OOS, cart, and speed checks in one place, with a free public scan before you sign up.
Do I need to install a Shopify app?: No. The free scan and Pro monitoring work from the public web — no theme changes. Optionally connect Shopify OAuth (read-only) if your product catalog isn't publicly accessible — useful when /products.json is password-protected.
How often does RevWatch scan my store?: Pro includes daily automated re-scans, plus a “Rescan now” button on your dashboard. When a new critical or high-severity issue is found, you get an email alert and it appears on your dashboard.